Portuguese customer service
Role: Customer Support Advisor
Language
Portuguese (Native European) + English (B2)
Key Responsibilities
Booking management (altering, cancelling, or creating new reservations) ;
Assist clients via chat or social media in the
- sales process by answering inquiries regarding the reservations and attending to potential requests;
Managing the reservations
- office (ticket issuing, modification, and cancellation of reservations);
Give
- time, accurate information that empowers the customer to make decisions;
Go beyond the customer's service expectations so they will remember and share their great experience;
Listen to the customer's unique situation and acknowledge their needs.
Candidate Profile
Excellent communication skills coupled with empathy and team spirit
Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferential
Previous experience in Customer Service or as a tourism/travel representative is a plus
Availability to work on rotational shifts
Salary Conditions
Base salary (gross): 870 x 14
Position bonus (gross): TBC
Performance bonus (gross): TBC
Meal allowance: 7, 23 per workday (paid in meal card)
Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
Schedule
Monday to Sunday 08:00 to 20:00 - Rotative shifts
Days off: 2 days (rotative)
Seja o primeiro a candidar-se à vaga de emprego oferecida!
-
Porque procurar um emprego no Vagas.pt?
Newsletter de Emprego![]()
Todos os dias oferecemos novas vagas de emprego. ![]()
Pode escolher entre uma vasta gama de empregos: O nosso objectivo é oferecer a escolha mais vasta possível ![]()
Receba novas ofertas por e-mail ![]()
Ser o primeiro a responder a novas ofertas de emprego ![]()
Todas as ofertas de emprego num só lugar (de empregadores, agências e outros portais de emprego) ![]()
Todos os serviços para quem procura emprego são gratuitos ![]()
Vamos ajudá-lo a encontrar um novo emprego
