Portuguese Customer Advisor for On-Demand Transportation Service - Porto, Portugal Porto

Portuguese Customer Advisor for On-Demand Transportation Service - Porto, Portugal
Porto
Porto, Porto District, Portugal

Porto, Portugal, PT

Job Description:

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are youPortuguesenative or fluent with strongEnglishcommunication skills?

Looking to make your career in Porto in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join ourPortuguese Customer Advisorteam.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create amazing customer experiences that people value and we are proud of
• Follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level ofPortuguese(C2)
• Intermediate level ofEnglish(B1)
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
• Analytical and
  - solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Porto)

Benefits.

• Central location with good public transportation connections (Train station and Bus Station at walking distance)
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Gym at the office
• Job stability
• Life-long skills and experience
• Excellent work and office culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!