Polish Customer Advisor - Lisbon, Lisboa
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Polish Customer Advisor - Lisbon, Lisboa
Client:
Cross Border Talents
Location:
Lisboa, Portugal
Job Category:
Other
Salary: $0-0/monthly
EU work permit required:
Yes
Job Views:
8
Posted:
22. 01. 2025
Expiry Date:
08. 03. 2025
Job Description:
Cross Border Talents is recruiting Polish Customer Advisor to work in Lisbon, Portugal.
Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best customer services provider company considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.
Your Role as a Customer Advisor:
- Represent a worldwide brand
- Develop customer relationships and grant the best experience for the customer
- Troubleshoot through the use of open questions, support documents, and system training
- Offer recommendations to common problems or frequently asked questions
- Native Polish Speaker
- Good in English
- Typing Speed: 20 words per minute
- Availability to work in rotating shifts
- Any kind of previous experience or contact with clients
- Good listening and empathy skills
- Team spirit and flexibility
Benefits:
- Private health insurance after 6 months of contract signature (additionally to the standard insurance)
- Airport
- up and administrative assistance with your registration in Portugal - Reimbursement of your flight expenses
- Accommodation in one of our Client's company’s shared apartments
- Free Portuguese lessons, sports activities and much more!
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