Partner Delivery Specialist (Early in Career) Oeiras

Partner Delivery Specialist (Early in Career)
Oeiras
Oeiras, Distrito de Lisboa, Portugal

Partner Delivery Specialist (Early in Career)

Location: Oeiras, Portugal (Minimum 3 days per week in the office. )

Area of Interest: Business Strategy and Operations

Job Type: Early in Career

Job Id: 1437937

Meet the Team

You will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your stakeholders & peers
- country or across EMEA/global.

Your Impact

The Partner Delivery Specialist holds the accountability and responsibility for case delivery management in the regions for a specific partner within EMEA Theatre. They will own, manage, and oversee the successful execution of Case Based transactions Delivery and Performance Management.

The focus of the Partner Delivery Specialist is to proactively optimize & simplify customer, partner & stakeholder experience using data analytics to retrieve actionable insights. They will also be responsible for driving critical case escalation resolution.

Our Minimum Qualifications

• Strong analytical skills with the ability to interpret complex data, identifying & articulating problems.
• Proficiency in Microsoft Office Applications

Our Preferred Qualifications

• Knowledge in AI technologies to find opportunities for automation and digitization in Commerce Operations.
• Knowledge on Quote to Cash process & Service Delivery
• Ability to influence without authority
• You can clearly translate stakeholder requests into clear actions to be completed
• You enjoy working in a
  - paced changing environment
• You are accountable for timeous case escalation resolutions, for driving performance improvement opportunities
• You have the ability to work cross functionally in all matters related to case delivery management
• You have a passion to leverage reporting to draw insights & facilitate issue resolution
• You are comfortable in leveraging different channels & engaging with
  - functional teams to reach the desired solution

#We
Are
Cisco

#We
Are
Cisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage.