Owner Success Trainee (University Internship) Porto

Owner Success Trainee (University Internship)
Porto
Porto, Porto District, Portugal

Owner Success Trainee (University Internship)

Job Title: Owner Success & Customer Support Trainee

Location: Lisbon (1 position)

Employment Type: University Internship

Work Model: Hybrid (combination of remote and
- office work)

About the Role: Are you looking to kickstart your career in customer support and gain
- on experience in a dynamic,
- paced environment? We offer a trainee opportunity to help you develop valuable skills in owner success and customer support. This role is perfect for driven and motivated individuals eager to learn and contribute meaningfully to our team.

Key Responsibilities:

• Gather and organize information from property owners to streamline communication.
• Validate and organize data for accuracy and consistency.
• Filter tickets and issues, ensuring they are routed to the correct channels.
• Support the team with daily tasks and initiatives to enhance owner satisfaction.

Skills You’ll Develop:

• Communication and customer engagement skills.
• Problem-solving and data organization.
• Use of digital tools like Microsoft Office, Google Workspace, and Canvas.
• Multitasking and prioritization in a hybrid work setting.

What We’re Looking For:

Soft Skills:

• Driven and
  - oriented mindset.
• Positive energy with excellent communication skills.
• Empathy and the ability to connect with people.
• High motivation to learn and grow professionally.

Technical Skills:

• Proficiency in Microsoft Office, Google Workspace, and Canvas tools.
• Fluency in Portuguese and English is essential.

What’s in It for You?

• Hands-on experience in a dynamic and supportive team.
• Training and mentorship to develop your customer support and data management skills.
• Exposure to a hybrid work model, combining flexibility and collaboration.

Ready to join us and begin your Owner Success & Customer Support journey?

Apply now to kickstart your learning experience!

Note: This is an internship focused on providing valuable training and career development opportunities.

Seniority Level:

Internship

Job Function:

Customer Service

Industries:

Hospitality