Order Entry Representative (m/f/d) Porto

Order Entry Representative (m/f/d)
Porto
Porto, Porto District, Portugal

Posted: 1/29/2025 - Application Deadline: 2/12/2025

Responsibilities

• You are responsible for receiving and processing incoming orders via email, phone, or
  - shop from existing customers on SAP.
• You must inform and provide solutions to customers regarding failed or aborted deliveries, organizing urgent deliveries in critical situations.
• Informing customers by telephone or
  - mail on changes to products, product quantities, and any anticipated delays is part of your job.
• You will receive, respond to, and handle all complaints regarding shipments.
• You will solve urgent requests from customers by aligning with planning and transport teams.
• You will check incorrect customer requests and invoices if required.
• You will check with Back Office and Credit Teams for updating/inclusion of addresses, credit limits, and product prices.
• You will ensure that deliveries rejected by the customer are properly processed.

What Makes You Great

• Minimum required: Secondary School (High School) diploma.
• You speak native or C2 level of Portuguese and Spanish, and English at B1 level (preferred).
• SAP/ERP basic knowledge is preferred.
• You are proactive and focused on responding promptly to actions.
• You are data accurate and
  - oriented.

Why You Will Love Working With Us

At Linde, we identify ourselves with our products – whether working for the technical or medical gases business. As a company with a long tradition in the gases business, we care not only about our customers and
- quality products but also about our employees. While working with us, expect a safe workplace, high safety standards, and a true commitment from our managers to safety.

What We Offer You!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a
- time position based on a limited contract. The standard weekly working hours will be from 07:00 hrs to 16:00 hrs.

Have We Inspired You? Let’s Talk About It

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Any designations used apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society, and the environment in every one of its business areas, regions,