Operations Executive Lisboa

Operations Executive
Lisboa
Lisboa, Lisboa, Portugal

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are
- centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details: Kantar’s Worldpanel Division operates continuous consumer panels collecting purchase and usage information. Panel members report their behaviour across a wide range of markets including grocery, personal care, snacking, fashion, entertainment and telecoms. Our goal is understanding consumer behaviour in terms of understanding what people buy, where they buy it and why. Our client base is varied and includes product manufacturers, retailers, media companies and City institutions.

Kantar’s Worldpanel Operations division is responsible for the
-
- end process of producing our data, from collection and processing of raw data through to the production of end user databases and reports. The quality of information provided by our panel members is essential and the department will ensure that quality standards are maintained, with improvements being identified and implemented as required.

Reasonable Adjustments: Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Role's Mission: Ensuring smooth implementation of the monthly projects, scripting questionnaires, and working collaboratively to deliver against business requirements. We are seeking a
- oriented and analytical candidate with a keen interest in the beauty and personal care sector to join our
- paced and innovative Global Operations team. This role offers an excellent opportunity to support key processes, develop technical and operational skills, and contribute to the smooth running of our Usage Care service.

Main Responsibilities:

Service Management:

• Support the running of our quarterly surveys.
• Assist in delivering key operational projects and initiatives.

Questionnaire:

• Develop familiarity with internal questionnaire scripting tools.
• Learn to maintain and enhance Usage Care questionnaires.
• Conduct testing to ensure questionnaire accuracy and functionality.
• Assist in sample selection and collaborate on improving questionnaire design.

Data Interrogation:

• Demonstrate ability to analyse data and present findings.

Key Capabilities:

Your background will ideally look like this:

• Experience with running operational processes.
• Strong numerical and analytical thinking.
• Proficiency in Excel and other data analysis tools.
• High attention to detail.
• Collaborative and
  - oriented approach.
• Professional demeanour.
• Proficiency in written and spoken English.

With the following qualities:

• Excellent interpersonal and communication skills (written and verbal).
• Demonstrative technical proficiency, particularly with Excel.
• Proven numerical skills and analytical thinking.
• Knowledge of reporting tools such as Power
  BI (nice to have).
• Familiarity with questionnaire scripting systems (e. g. Confirmit, Dimensions, Lumi, Questback, Tivian) (nice to have).
• Knowledge of SQL or other data mining tools (nice to have).

What's in it for you?

• Private health cover - option to extend to family.
• Meal vouchers.
• Access to our 24/7 employee assistance programme (wellbeing platform).
• Volunteer Leave (2 days per year).
• Extra day off for your birthday.
• Flexible benefit allowance (annual).
• Life assurance and income protection.

#LI-EF1 #LI-Hybrid

Country: Portugal

Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our
- depth expertise of human understanding alongside
- breaking technology, we can help brands find concrete insights that will help them succeed in our
- paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.