Operations Director Tabuaço

Operations Director
Tabuaço
Tabuaço, Viseu, Portugal

TBC, South Africa | Posted on 11/22/2024

Our client in the Fast Food Service Restaurant is looking for an Operations Director to join their
- driven team. If you meet the below requirements, do not hesitate to send your CV for consideration.

Duties and Responsibilities:

• Deliver
  - class operations and unmatched capability across restaurants and franchise locations.
• Lead progress in People Development, Guest Experience, Operational Excellence, Sales & Profit Growth, Innovation, and Continuous Improvement.
• Ensure all restaurants adhere to brand standards and foster a unified approach across the system.
• Build strong relationships with key stakeholders to drive the operational agenda forward.
• Strengthen field operations culture and enhance operational capabilities.
• Provide expert operational guidance across the system.
• Participate in key events like conferences, stewardship meetings, field visits, and business reviews.
• Drive cost efficiencies at restaurant and
  - restaurant levels to improve the business model.
• Undertake additional duties as required by leadership.
• Establish and execute priorities to exceed sales, profit, and guest experience targets while ensuring standards and programs are effectively implemented.
• Respond swiftly to market conditions to seize opportunities and minimize deviations from plans.
• Guide operations to ensure consistent and efficient performance.
• Develop strategies and make decisions to achieve sales, profit, and compliance goals.
• Approve salary adjustments and expenditures within policy guidelines.

Requirements

Bachelor's degree with a major in business, marketing, or finance discipline.

MBA highly regarded.

Minimum 10 years experience in a senior Operations/Sales Commercial position with direct accountability for sales, profit, and people management essential.

Experience with retail, service, and/or
- outlet industry highly regarded.

Must be able to demonstrate people development skills in achieving results.