Operador de Assistência Lisboa

Operador de Assistência
Lisboa
Lisboa, Lisboa, Portugal

Assistance Operator – Inbound (m/f)

Key Responsibilities

• Customer service at national and international level;
• Telephone assistance;
• Management of several processes simultaneously;
• Monitoring of different processes, ensuring procedural compliance and that all requirements are met;
• Document analysis and validation in accordance with contract guarantees.

Candidate Profile

• Minimum qualifications at the 12th year level/Technical Course (eliminatory factor);
• Good knowledge of English (eliminatory factor);
• Previous experience in customer support in a contact center context (preferred factor);
• Good communication, organization, and interpersonal skills;
• Strong customer orientation;
• Immediate availability.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

Great to have you on board. Let's care for tomorrow.