Omnichannel Manager Tabuaço

Omnichannel Manager
Tabuaço
Tabuaço, Viseu, Portugal

Job Title: Omni-Channel Manager

Grade: RCS K

Contract Type: Permanent

Location: UKI / Europe (Wider EMEA and NORAM considered. )

Are you passionate about leading innovative,
- channel strategies and delivery across global sales and marketing teams?

Do you have the expertise to develop and deliver
- edge customer journeys across web, email, social, and other marketing channels that optimize the customer experience?

As the Omni-Channel Manager, you will play a pivotal role in shaping the next phase of our sales and marketing enablement and customer engagement development function. You'll lead global initiatives that use AI and related sales and marketing enablement platforms to transform how we grow our business and provide
-
- class customer experiences.

Key Responsibilities:

1. Design, develop, and maintain marketing channels such as web, email, social media, and
   - channel customer journeys.
2. Execute comprehensive
   - channel marketing strategies that support
   - on and
   - specific initiatives.
3. Collaborate with sales, marketing, product, IT, and other key stakeholders to create an integrated approach to customer engagement and revenue generation.
4. Utilize customer data and analytics to refine strategies and deliver targeted customer journeys.
5. Manage channel projects and budgets, ensuring efficient resource allocation to maximize ROI.
6. Monitor and report on channel performance, providing actionable insights to senior leadership.
7. Lead and manage channel champions within global and regional teams to ensure consistent application of best practices.

What We Need from You:

1. Strong expertise in marketing and
   - channel strategy development and execution.
2. Experience leading digital transformation initiatives and developing successful customer engagement strategies.
3. Minimum 5 years marketing background, preferably in an
   - sized B2B environment.
4. Strong analytical skills with experience in channel performance analysis.
5. Proven success in managing marketing channels and developing customer journeys.
6. Experience with marketing analytics tools and advanced analytics techniques.
7. Bachelor's degree in business, marketing, public relations, or a related field.

What you'll need to do next:

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full
-
- date CV is attached with your application.