Network Support Engineer (Data Center RS) - CX Center Lisbon., Oeiras Oeiras

Network Support Engineer (Data Center RS) - CX Center Lisbon., Oeiras
Oeiras
Oeiras, Distrito de Lisboa, Portugal

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Network Support Engineer (Data Center RS) - CX Center Lisbon, Oeiras

Client: Cisco

Location: Oeiras, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 591edd3ab578

Job Views: 37

Posted: 23. 01. 2025

Expiry Date: 09. 03. 2025

Job Description:

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative will contact you directly for further information.

Would you like to be a trusted technical authority to Cisco customers and partners?

Be among the first to lay hands on the latest and greatest technologies?

Meet outstanding engineers from different countries and backgrounds?

JOIN the TAC Data Center Routing and Switching Team

What You'll Do

1. Troubleshoot and resolve incidents within the scope of various routing protocols, switching technologies, as well as platform related issues on Cisco Nexus switches running in NX-OS mode.
2. Recreate customer technical problems within Cisco’s internal labs. Perform troubleshooting, debugging and log analysis.
3. Collaborate with colleagues in other technology teams to help solve issues in network environments.
4. Collaborate with the engineering teams to improve product quality by identifying, reporting, and automating the detection of software defects.

Working hours with periodic weekend shifts on Saturday or Sunday – with additional monetary or day off compensation.

You will learn the ins and outs of both the software architecture and the forwarding logic of Cisco Nexus Switches, allowing you to swiftly troubleshoot data center networks.

Who You Are

As a Data Center Support Engineer, you should have:

1. Bachelor’s degree in a technical field of study and/or more than one year of relevant experience.
2. Knowledge of common routing and switching protocols at a level equivalent to CCNP or greater.
3. Strong analytical and troubleshooting skills.
4. Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real world situations.
5. Ability to work independently, but comfortable working in a team environment.

Limited experience with Cisco products is not a roadblock. We believe that if an engineer has a solid understanding of the technology and is dedicated, then they are fully capable of getting used to the Cisco specific implementation.

It is not crucial, but we appreciate if you also have:

1. Experience with the Nexus series of switches and NX-OS.
2. Hold a current valid certification (CCNA/CCNP/CCIE and/or Devnet certifications).
3. Knowledge of VXLAN EVPN.
4. Knowledge of APIs, Linux, Automation.

Who You'll Work With

1. You will get targeted training and mentoring helping you to ramp up your knowledge.
2. The scope of your work is primarily within the Data Center R&S domain; however, you will also be continuously encouraged to expand your competencies, skills, and knowledge via participation in trainings and rotations between different teams.
3. As a member of TAC, you will be encouraged and fully supported in achieving your CCIE/Devnet certifications (numerous study materials, dedicated paid study time off, free/unlimited access to a wealth of Cisco’s products and to a worldwide network of 24/7 dedicated internal Cisco Labs).