Master Data Associate Bragança

Master Data Associate
Bragança
Bragança, Bragança, Portugal

Job Description

Responsible for
-
- day operational activities such as account creations, modifications, blocking, deletions, and reactivations in accordance with the company's data management work processes and procedures.

Execute requests from different stakeholders globally related to data cleansing initiatives/harmonization activities, provided the necessary documents and approvals are in place.

Strict implementation of Continental policies & procedures to achieve global data integrity and consistency.

Perform compliance checks on business requests to ensure quality and accuracy of results.

Responsible for the timely and proper escalation of incidents/issues/concerns to the analyst or team lead.

Provide support in data preparation, such as creation of simple loaders and validation to enable mass updates of requests.

Provide support for issues and escalations and assist other team members as required.

Support the Team Lead to perform assigned internal compliance activities or to support external audit engagement.

Support additional activities as may be assigned by the Team Lead.

Perform activities to deliver green results on agreed KPIs and SLAs. Ensure an action plan is in place for those failed items or with challenging results.

Gather feedback from stakeholders and suggest new KPIs and SLAs to measure, predict, and repeat performance of each individual team member.

Work with the Team Lead to identify root causes of issues, define action plans, and work on action plans to avoid similar issues in the future.

Process stakeholders' requests with timeliness and quality.

Identify and propose standardization opportunities and process improvements that will benefit both parties.

Act as a backup for colleagues' processes and deliverables.

Participate in, and complete training and skills development activities assigned for the year.

Should be
- trained in at least 2 data objects for business continuity purposes.

Participate in employee initiatives such as town halls, training and events, corporate social responsibility programs, and other activities that increase employee engagement of GBS employees.

Support implementation of
- related process improvement opportunities (e. g. , new SAP version, SPP7 and BMC Helix ticketing tool, Win
Shuttle, etc. ).

Identify, present, and support execution of process improvement ideas and additional activities assigned by the Team Lead.

Participate in
- wide initiatives (e. g. , CBS culture, Bright Ideas) and achieve CBS goals as defined by the Team Lead.

Responsible for executing requests related to projects/harmonization/cleansing activities which may or may not utilize a mass loader.

Provide support for ongoing transition of activities related to new process migrations and
- up activities (e. g. , inactive vendor, customer reports, material harmonization).

Provide support or inputs in the preparation and updates of master data work instructions and documentation.

Additional Information

• Hybrid work setup
• Values-based culture
• HMO upon hire
• Work-life balance

Ready to drive with Continental? Take the first step and fill in the online application.

Qualifications

• Graduate of any
- year course with a bachelor's degree holder in Finance, Engineering, IT, or any other related courses.

• 0 - 2 years
- related experience; fresh graduates with a strong willingness to learn are welcome to apply.

• Experience handling/participating in process improvement initiatives through internship.

• Self-starter and shows potential in delivering results.

• Good communication and organizational skills; can easily adapt to working with multinational and international team setups.

Company Description

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc. , which reflects its global presence as a
- fledged subsidiary of the Conti
Tech Division in Continental AG.

GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and leveraged technology with the support of the IT group, Continental Business Systems & RPA Competence Center.

It provides
-
- end,
-
- back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits, and talent acquisition; all built to meet its customers' needs.