Legal Back-Office Advisor (Italian-speaking) - Airline Company, Lisbon Lisboa

Legal Back-Office Advisor (Italian-speaking) - Airline Company, Lisbon
Lisboa
Lisboa, Portugal

Legal Back-Office Advisor (Italian-speaking) - Airline Company, Lisbon

Client:

Concentrix

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bd9a9de31623

Job Views:

4

Posted:

31. 01. 2025

Expiry Date:

17. 03. 2025

Job Description:

Experience the power of a
- changing career

As a Legal Back-Office Advisor in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations, fulfilling client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

What you will do in this role

• Verify if transport operators are treating all passengers by their rights.
• Understand the customer's unique situation and proceed with treatment and
  - up of their legal claims.
• Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer's claiming foundations.

Requirements:

• High level of Italian (C2) and fluent in English (B2)
• Excellent communication skills
• Previous experience in Customer Service or as a tourism/travel representative is a plus
• Proactive,
  - motivated, and a great team player

If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

• Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their "employer of choice. "

Concentrix is an
- opportunity employer

We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications.

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.