Lead Consultant - ServiceNow developer Lisboa

Lead Consultant - ServiceNow developer
Lisboa
Lisboa, Lisboa, Portugal

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Lead Consultant – Service Now Developer
In this role, you will be the technical owner & manage a team of developers, assign their tasks & provide technical guidance as required. Responsibilities
You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Mentor and lead a team of developers. Participate in requirement discovery with clients, design and develop solutions for the Service
Now platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile
- defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality. Creation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. Contribute and review user stories. Build and maintain technical documentation. Monitor health, usage, and overall compliance of Service
Now and its applications
Develop a keen understanding of the products we implement and client business. Provide production support and be able to resolve problems under pressure. Assists in project estimation. Participate in regular Knowledge Transfer sessions with Service
Now Developers
Stay current with new and updated capabilities of the Service
Now Platform
Coordinate upgrades to Production and Sub-Production instances
Coordinate
- production testing, evaluation, and regression remediation
Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you!Minimum Qualifications
Demonstrate prior experience in leading client projects as a technical lead. Certified System Administrator (CSA)Mainline Implementor certifications (CSM) / Implementation experience of CSM module
Strong
- on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc. . . Excellent communication Skills for client facing roles. Good management, analytic, problem solving & interpersonal skills
Self-motivated, Positive outlook & result oriented
Preferred Qualifications/ Skills
Knowledge of Azure Dev
Ops/ TFS / Jira / Rally Etc. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on Linked
In, X, You
Tube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit, ' paying to apply, or purchasing equipment or training.