Lead BA for CRM Porto

Lead BA for CRM
Porto
Porto, Porto District, Portugal

Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.

In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia. Also in 2022, we were certified as a Great Place to Work.

In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.

Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.

Job Description

Major tasks of this role are:

1. Maintain the product backlog
2. Elaborate requirements and write stories
3. Prioritize the requirements in coordination with the team
4. Close communication with our service partner
5. Act as first contact for any kind of questions regarding a placed request
6. Lead the Backlog Refinement meetings

Qualifications

MUST HAVE:

1. Microsoft dynamics or CRM experience
2. High seniority in BA skills
3. Experience in SW development and process analysis

NICE TO HAVE:

1. Good understanding of how to elicit requirements (structuring of the requirements engineering process)