Key Account Manager / IT, Lisbon
Responsibilities:
- Develop and maintain strong relationships with key clients, understanding their needs and providing excellent customer service
- Act as the main point of contact for clients, addressing any issues or concerns they may have
- Collaborate with internal teams to ensure timely delivery of products and services to clients
- Identify and pursue opportunities for upselling and
- selling to existing clients - Monitor and analyze market trends and competitors to identify potential business opportunities
- Prepare and present regular reports on account status and sales performance
- Participate in contract negotiations and ensure all terms and conditions are met
- Stay updated on industry developments and technological advancements to provide clients with the most relevant solutions
Minimum Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum of 5 years of experience in account management or sales, preferably in the IT industry
- Proven track record of successfully managing key accounts and achieving sales targets
- Excellent communication and interpersonal skills
- Strong negotiation and
- solving abilities - Ability to build and maintain relationships with clients at all levels
- Knowledge of CRM software and sales techniques
- Passion for technology and eagerness to learn about new products and services
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