Junior German Customer Advisor
col-wide
Job Description:
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
Help customers with product inquiries, order issues, and technical support.
Resolve customer concerns efficiently and escalate more complex issues when needed.
Provide clear and effective solutions to ensure customer satisfaction.
Record customer interactions in the CRM system for accurate tracking and
- up.
What We Are Looking For
Fluency in German(C2 level) and good communication skills in English (B2 level or higher).
Excellent
- solving skills and the ability to empathize with customers.
Flexibility to work
Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), including bank holidays.
Must be available to
- site in Lisbon.
What We Offer
Competitive salary and benefits package.
Private health insurance.
Paid training to help you succeed in the role.
A supportive and friendly team environment.
Opportunities for career development and growth.
Work Schedule
Monday to Friday: 08:00 AM – 05:00 PM (Portuguese time).
Days Off: Saturday and Sunday.
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