Junior French Customer Support
Key Responsibilities
- Provide professional and friendly support to French-speaking customers via phone, email, and chat.
- Assist customers with product inquiries, technical issues, and other
- related requests. - Resolve customer concerns promptly and escalate issues as necessary.
- Maintain accurate records of customer interactions and actions taken.
- Deliver exceptional service to ensure high customer satisfaction levels.
What We Are Looking For
- Fluency in French (C2 level) and good communication skills in English (B2 level or higher).
- Excellent
- solving skills and
- focused attitude. - Ability to work independently in a remote work environment.
- Reliable internet connection and quiet workspace for remote work.
- Flexibility to work rotational shifts from 07:00 AM to 05:30 PM (Monday to Friday).
- Days Off: Saturday and Sunday.
What We Offer
- Competitive salary and benefits package.
- Work-from-home flexibility.
- Paid training and continuous support.
- A positive, collaborative team environment.
- Opportunities for growth and career development.
Work Schedule
- Monday to Friday: 07:00 AM to 05:30 PM (rotational shifts).
- Days Off: Saturday and Sunday.
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