Junior Customer Service
Location: Porto (On-Site)
Languages Required: German (Native or Fluent)
Working Hours: Monday to Friday, 08:00 AM – 05:00 PM (with potential for future shifts from 08:00 AM – 08:00 PM)
Days Off: Saturday & Sunday
Key Responsibilities:
- Provide customer service via phone, email, or chat.
- Assist customers with inquiries, concerns, and
- related questions. - Ensure timely and effective resolutions to customer issues.
- Maintain accurate records of customer interactions.
- Collaborate with the team to improve customer service processes.
Qualifications:
- Languages Required: Fluent German (written and spoken).
- Experience: Previous customer service experience is a plus but not mandatory.
- Skills: Strong communication skills,
- solving abilities, and a
- first attitude. - Availability: Must be available to work Monday to Friday with the potential for future shift work.
Benefits:
- Competitive salary with a €450 Language Bonus paid in 12 monthly installments.
- Meal Allowance: €7. 63 net per working day.
- Transport Allowance: Not provided.
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