Java Software Engineer II - AI Automation, Porto Porto

Java Software Engineer II - AI Automation, Porto
Porto
Porto, Porto District, Portugal

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Java Software Engineer II - AI Automation, Porto

Client: Five9

Location: Porto, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference:

8d4db6559eff

Job Views:

40

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our
- first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 has led the cloud revolution in contact centers, helping organisations transition from legacy
- based solutions to the cloud. The cloud contact center market has become the hot space for innovation in
- time communications, and is the tip of the spear for the application of Artificial Intelligence, especially Generative AI and Large Language Models (LLM). Our innovative AI team is responsible for developing a suite of leading edge AI products built upon
- leading AI tech from vendors like Open
AI, Google, and Amazon. These products include enterprise voice and chatbots (think: Chat
GPT for businesses), agent assistance, and conversation analytics. This team – the fastest growing at Five9 - is seeking a talented and experienced Full Stack Software Engineer. In this role, you will be part of the team that builds software that brings AI technologies to users. Prior AI experience is not required - you will receive
-
- job experience for some of the hottest skills on the market. An ideal candidate for us is an experienced engineer who is passionate about building high performance web platforms and applications, a brilliant problem solver and a creative
- starter.

Key Responsibilities:

• Software design and development, testing and documentation across our backend,
  - end and interaction management platforms to deliver
  -
  - end features.
• Work with product owners and designers to expand the feature set and create
  - quality user interfaces.
• Take part of agile team to build software that supports multiple tenants, scales horizontally and develop REST based services using Java, Spring, and GCP native services for infrastructure components.
• Develop high quality software by using various automated testing strategies like unit tests, functional tests and integration tests with good code coverage.
• This position requires the ability to be part of
  - call rotation, troubleshooting customer issues and work with Incident command to drive issues to resolution.

Requirements:

• 3+ years of experience and have a solid understanding of backend using Java and Spring framework. Strong eye for REST standards and API development experience is a must.
• Google Cloud or similar cloud engineering experience is needed.
• Care and know about software engineering practices like continuous delivery, defensive programming and automated testing.
• Solid experience of working in an agile development environment and collaborating with a team.
• Experienced in working with distributed systems comprised of multiple services.
• Bachelor's degree in computer science or equivalent work experience.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.