(Italian) Customer Success Executive (m/f)
(Italian) Customer Success Executive (m/f)
About the job (Italian) Customer Success Executive (m/f)
Type of position: Full-time position
Key languages: Native level of Italian
Advanced English
Sector: Customer Service
About our Client: This is an incredible opportunity for a
- focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people and is at ease speaking in English while being Native in Italian. You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!
The offer:
- Communicate with customers and clients via phone, email, Skype, and chat
- Maintain partnerships and use every upselling opportunity wisely!
- Provide knowledgeable answers to questions about product, pricing, and availability
- Record specific details & ensure actions taken on each and every case
- Work with internal departments to meet customer’s needs
- Data entry in various platforms
- Upselling and
- selling techniques - Ensure all clients are aware of the company’s innovations
- Being an ambassador for the company
Requirements:
- Excellent communication skills verbal and written – in English
- Excellent communication skills verbal and written – in Italian
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to
- task, organize, and prioritize work - Experience in Customer Service or Hospitality will be valued!
Benefits:
- Competitive Salary
- Monthly meal allowance
- Monthly performance bonuses
- Healthcare benefits
- Be a part of a unique, energetic, and dynamic team where you will find plenty of growth opportunities!
The Process:
- Submit your application and don’t forget to send an updated CV
- Get a call from our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey!
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