Italian Customer Care Specialist - Streaming Platform - Remote In Portugal
Are you passionate about delivering exceptional customer experiences? Do you love streaming platforms and enjoy solving customer queries? Join our client's team as an Italian-Speaking Customer Service Representative and support a leading streaming channel!
Start Date : February 6, 2025
Location : Remote from Portugal
Full-time, 40 hours a week, 8 hours a day
Work Schedule :
- Monday to Sunday : 7 a. m. - 9 p. m. (365 days / year)
- Days Off : 2 rotational days per week
Your Responsibilities :
- Provide outstanding customer support for subscribers of a popular streaming platform.
- Assist with inquiries related to subscriptions, account management, and technical issues.
- Ensure a seamless and positive customer experience through professional communication.
- Collaborate with the team to identify and resolve challenges.
What We're Looking For :
- Fluency in Italian (spoken and written) and a good command of English, spoken and written (B2).
- Strong communication and interpersonal skills.
- Tech-savviness and the ability to learn new tools quickly.
- Availability to work on a rotational schedule, including weekends and holidays.
- Already residing in Portugal (no relocation is offered for this role).
- EU member state passport OR a valid residence permit for Portugal OR a job seeker visa OR an expression of interest (a MUST).
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Informações detalhadas sobre a oferta de emprego
Empresa: Buscojobs Portugal Localização: Coimbra
Coimbra, Coimbra District, PortugalPublicado: 16. 3. 2025
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