Italian Customer Advisor, Lisboa Lisboa

Italian Customer Advisor, Lisboa
Lisboa
Lisboa, Lisboa, Portugal

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day.

We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match.

Grow with our client, show off your skills, build your career path, and enjoy every moment in a
- focused global company.

Responsibilities

1. Assist viewers through phone and/or chat regarding different queries.
2. Provide account and application support to viewers namely with regard to software functionality.
3. Provide technical support and troubleshoot system configurations and network settings.
4. Provide accurate and
   - time responses to the viewer’s inquiries.

Minimum Requirements

1. Have a high level of Italian (written and oral) and fluent in English (B2).
2. Are passionate about entertainment and media enterprise.
3. Have excellent communication skills coupled with empathy, team spirit and
   - oriented.
4. Have familiarity with digital streaming services and devices.

Benefits

1. Strong compensation package (14 monthly payments per year plus bonus).
2. Monthly meal allowance paid in voucher card (net).
3. Private Health Insurance.
4. Personal and career development programs and mentoring to develop skills.
5. Possibility to participate in a growing multicultural Project.
6. Flexible Schedule.
7. Work in a diverse environment with people from over 75 nationalities.
8. Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
9. We promote
   - company mobility to work at any of our sites around the world.
10. Performance Bonuses: 100 euros gross per month - 12 payments per year.
11. Meal allowance - 7. 23 euros per working day.
12. Accommodation provided by the company for 280 euros per month (bills included). This option is available for candidates coming from abroad.