Italian Customer Advisor for Printer Company - Lisbon, Portugal Lisboa

Italian Customer Advisor for Printer Company - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Italian Customer Advisor for Printer Company - Lisbon, Portugal

Client: Foundever

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: ffb443f11431

Job Views: 23

Posted: 23. 01. 2025

Expiry Date: 09. 03. 2025

Job Description:

Come and work with us.

Are you a tech enthusiast and would like to work with a global leader printer provider?

Are you Italian native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon?

So we have the perfect opportunity for you!

Your future project: join our Italian Customer Support team.

Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

As a customer service specialist in this project, your daily responsibilities will include:

1. Being part of a team specialized in troubleshooting and solving customer queries through phone and email
2. Solve with precision and efficiency emerging issues that customers may face
3. Find solutions and optimize the customer´s technical knowledge
4. Meet and exceed our service quality goals, compliance regulations and productivity targets
5. Create amazing experiences that people value and we are proud of
6. Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

1. Native or proficient level of Italian (C2)
2. Advanced level of English (at least C1) both verbal and written
3. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
4. Analytical and
   - solving skills with strong attention to detail
5. Desire to learn and advance, be a curious investigator and problem solver
6. High-speed internet access and appropriate conditions for remote work
7. Must hold EU citizenship or valid work permit for Portugal
8. Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits:

1. Signing bonus
2. Relocation package
3. Competitive wages
4. Paid professional training
5. Employee discounts
6. Private healthcare & dental insurance (after six months of employment)
7. Growth opportunities through various development programs
8. Fun and engaging
   - wide initiatives, including our Ever
   Better wellness program
9. Job stability
10. Life-long skills and experience
11. Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Segment: Customer Service

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