IT System Specialist - Monitoring, Porto Porto

IT System Specialist - Monitoring, Porto
Porto
Porto, Porto District, Portugal

IT System Specialist - Monitoring

Client:

SBM Offshore

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0bc3516dd9e3

Job Views:

30

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

RESPONSIBILITIES

1. Focus primarily on configuration, setup, and maintenance of monitoring tools.
2. Update documentation in the IT Operations Share
   Point folders related to monitoring configurations.
3. Contribute to weekly or monthly reports on monitoring performance and findings.
4. Adhere to Change Management and other policies regarding monitoring tool implementations.
5. Maintain the accuracy of monitoring tool configurations and assets inside the CMDB.
6. Maintain skillset with training as needed to fulfill monitoring responsibilities.
7. Participate in IT Projects where monitoring expertise is required.
8. Ensure that monitoring systems are within support by maintaining proper lifecycle guidelines.
9. Configure and maintain monitoring tools to keep awareness of any alerts and thresholds to ensure system stability, capacity requirements, and Disaster Recovery requirements.
10. Monitor the queue of the ITSM tool, Service
    Now, in area of responsibility and meet the department's SLA for
    - related issues.
11. Monitor and manage the configuration of monitoring tools such as Azure Monitor, Microsoft SCOM, Orion Solar
    Winds, ELK (Kibana) / ELG (Graphana), Nagios.
12. Ensure proper integration and functioning of monitoring tools with systems and networks.
13. Monitor and analyze server and related system patch and update status through monitoring tools.
14. Ensure all systems are enrolled in the appropriate monitoring systems, including Microsoft Azure monitoring.
15. Work with internal and external audits as needed to ensure compliance with monitoring standards and configurations.

JOB REQUIREMENTS

1. Minimum 5 years’ experience in System role with a focus on monitoring tools.
2. Experience with monitoring tools such as Azure Monitor, Microsoft SCOM, Orion Solar
   Winds, ELK (Kibana) / ELG (Graphana).
3. Relevant certifications or experience in configuring and maintaining monitoring tools.
4. Ability to propose and design monitoring system architecture and configurations based on business needs.
5. Familiarity with Microsoft Azure monitoring and its integration with other monitoring tools.

BEHAVIOURS & INTER-PERSONAL SKILLS

1. Manages complexity in configuring and maintaining monitoring systems.
2. Collaborates effectively with IT community and stakeholders on
   - related initiatives.
3. Proactive and organized in monitoring tool setup and maintenance.
4. Good written communication skills for documenting monitoring configurations and findings.
5. Flexibility for global travel and working hours for monitoring tool implementations or emergencies.
6. Proactively identifies and resolves
   - related issues, shares information, and provides guidance.
7. Ensures compliance with monitoring tool standards and procedures.
8. Performs thorough
   - check of monitoring tool configurations prior to release.
9. Properly plans monitoring tool setup and maintenance to allow adequate time for stakeholder feedback and adjustments.