IT Support Engineer- Lisbon, Portugal (Dispatch/On Demand Request). Lisboa

IT Support Engineer- Lisbon, Portugal (Dispatch/On Demand Request).
Lisboa
Lisboa, Lisboa, Portugal

Axiom Technologies is a Global IT Services partner supporting medium to
- scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to
- users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems (Windows 7/8 and 10)
• Performing Hardware Software Installation (understanding of deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in
  - profile situations while maintaining professionalism under pressure

Personal Attributes

• Good knowledge of Infrastructure support
• Strong analytical and
  - solving capabilities
• Well-organized and extremely
  - oriented
• Strong customer service ethic and great communication skills, both oral and written
• Passionate about delivering quality no matter what you are doing
• Can work both independently and in a collaborative
  - oriented environment
• A
  - starter, motivated to push the limits and think outside of the box
• Fondness for solutions that are simple, elegant, and effective
• Ability to work with and maintain confidential information

In-depth knowledge of

• Microsoft Office applications
• PC/Laptop hardware
• PC/Laptop peripherals, including printers

Basic knowledge of

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least one of the following:

• PC/Laptop OEM Maintenance Certification
• Comp
  TIA A+ Certification
• Microsoft Certified IT Professional (MCITP) certification in the desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a similar role

• 2+ years of relevant experience
• Freshers and IT Students are also welcome but with IT backgrounds
• Ready to travel 12-18 Miles as per the requirement
• Freelancers can apply

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers. eu@axiomtechnologies.com.