IT Infrastructure Services Specialist (m/f/d) Porto

IT Infrastructure Services Specialist (m/f/d)
Porto
Porto, Porto District, Portugal

IT Infrastructure Services Specialist (m/f/d)

2 Locations Available: Porto or Lisbon, Portugal | req21624

Posted: 12/30/2024 - Application Deadline:
-

What you will enjoy doing

• Manage device lifecycles based on global governance.
• Oversee all reports and documentation related to IT Infrastructure Services and manage the resource libraries of technical information and solutions.
• Manage contractors, third parties, cloud service providers, and other vendors.
• Maintain and improve existing Cloud Solutions Services.
• Develop and implement IT Infrastructure Services and processes that align with business needs to enhance service quality.
• Evaluate and drive
  - generating sustainable improvements to existing IT Infrastructure Services for high customer satisfaction.
• Manage and perform
  - faceted projects in conjunction with
  -
  - day activities.
• Stay
  -
  - date on technologies, solutions, and architectures to optimize IT functions.
• Participate in service and process improvement projects, including outsourcing, insourcing, and service provider strategy initiatives.
• Collaborate with
  - functional teams in network and server areas to align on standardized operating procedure guidelines.

What makes you great

• Bachelor's degree in computer science, information technology, or a similar discipline.
• Flexibility, openness to change, and a willingness to adapt to new challenges.
• Goal-oriented with the ability to focus on both long and
  - term objectives.
• High motivation and commitment to continuously improve and succeed.
• Demonstrated experience in cloud solutions like Telephony/Contact Center (Iaa
  S, Saa
  S, Paa
  S) and knowledge in AWS environment.
• Service-oriented mindset with an interest in understanding the needs of service consumers.
• Ability to work in an international and English-speaking environment.
• Experience with IT service management tools, incident handling tools, and asset repositories.
• Experience in IT service delivery management and ITIL process management, with ITIL V3 or ITIL V4 certifications.

Why you will love working with us

At Linde, we identify ourselves with our products – working for the technical or medical gases business. We care about our customers,
- quality products, and our employees. Expect a safe workplace, high safety standards, and a true commitment from our managers to safety.

What we offer you!

This role is a
- time position based on an unlimited contract. The standard weekly working hours will be from 08:30 hrs till 17:30 hrs. This role contains shift work.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Any designations used apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society, and the environment across the globe.