IT Helpdesk - Part-time
With nearly 170 years of existence, and over 40, 000 employees in more than 70 countries around the world, Savills is a company of international reputation in the real estate market.
Savills Portugal, holding a prominent position in the national market, and currently undergoing a strong growth, with mandates for the main projects under development in Portugal, intends to reinforce its IT team with the integration of an IT Helpdesk (Part-time) in our Lisbon office.
Key tasks/ activities:
- Monitoring the helpdesk ticketing system and allocate support resources;
- Provide first line IT support to users;
- Hands on technical support (install and configure) on computer hardware and software installation;
- Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues;
- Maintain proper records on incidents, escalation, tracking log and inventory control;
- Accountable for ensuring all IT services delivered are compliant with company standard practice.
Requirements, Skills and Experience Desired:
- Higher Diploma or above in IT / CS related disciplines;
- Minimum 1 year in IT operation support areas;
- Proficiency in Microsoft product family support, hands on experience in deploying, managing and supporting in MS Windows OS platform;
- Familiarity with LAN / WAN / VPN / TCP/IP architecture;
- Good communication and interpersonal skills, a good team player,
- motivated, good
- solving skills,
- oriented and able to work independently.
What we offer:
- Top-notch office facilities in a premium location in Lisbon;
- Organizational culture focused on the
- being, team spirit and excellence; - Experienced and very motivated team;
- Continuous training for further professional and personal development;
- Opportunities for career progression.
To apply for this position, please send your CV and covering letter to Joana Malheiro (career@savills. pt).
Please note that we will use your personal details to respond to your application. For more details, please see our Privacy Policy.
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Informações detalhadas sobre a oferta de emprego
Empresa: Savills Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 15. 3. 2025
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