Investigator for a Mobility App in Lisbon (French Speaker) Lisboa

Investigator for a Mobility App in Lisbon (French Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Your responsibilities and impact as an Investigator will be:

• During the investigation, make outbound calls to collect evidence of complaints from drivers and customers.
• Evaluate and sort highly sensitive content uploaded by users based on
  - defined criteria.
• Verify that the content received by internal systems or users adheres to the client's community guidelines.
• Escalate any urgent matters to your supervisor following established protocols.
• Reviewing content (videos, image, text, and audio) in accordance with policies
• Able to provide services on a 24/7 shift rotation

Skills, qualifications and interests you need to succeed in this role:

• EU Citizenship or valid work permit/ residency card mandatory
• You have a fluent level of French + a good level on English (B2 min)
• You are looking for a job opportunity abroad 
• You are motivated and committed to your work
• You have excellent communication and listening skills
• You are a team player and willing to work with many other nationalities

What’s in it for you?

• Type of contract: a
  - term
  - term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts; 24/7
• Salary conditions :
•  
•  Including free accommodation (shared flat, all bills included): 91040€ gross/month
• Excluding accommodation: 1240€ gross/month
• For international candidate
•  
• Reimbursement of your initial flight expenses after 9 months
• Airport pick up
• Yearly
  - way flight ticket back to your home country (within the EU)
• Help in paperwork, opening bank account, etc. upon your arrival
• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
• Real career opportunities in different career paths