Infrastructure Specialist - Identity & M365 Lisboa

About us: HISCOX is an international insurer specialized in the market of luxury goods & property, and
- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions.  In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy
- life balance. As part of our commitment to our employees’
- being, we provide a 35-hour workweek along with the option for a hybrid working schedule.

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The Role

Hiscox is looking for an Infrastructure Specialist - Identity & M365 to join our dynamic IT Services infrastructure team. In this role, you’ll have the opportunity to work in a
- paced environment where decisions are made quickly, and priorities evolve rapidly. You’ll contribute to key IT initiatives by utilizing your skills in Azure AD, Microsoft 365, Identity Management, and automation to ensure we deliver
- class infrastructure solutions.

We’re looking for someone with a passion for cloud technology, collaboration, and
- solving, who thrives in an Agile environment and can effectively manage infrastructure while proactively preventing issues.

Key Responsibilities

• Technical Leadership: Act as the primary technical contact for identity and M365-related infrastructure, collaborating with stakeholders to design, implement, and support solutions.
• Cloud Automation: Configure and automate the provisioning, testing, and deployment of cloud infrastructure using tools like Power
  Shell.
• Project Delivery in Agile Environments: Contribute to the planning, design, and execution of IT projects in an Agile environment, ensuring solutions meet evolving business needs.
• Proactive Problem Solving: Identify and resolve infrastructure issues to minimize business disruption and improve the overall quality and effectiveness of services.
• Collaborative Teamwork: Work closely with
  - functional IT and business teams to align infrastructure services with business goals.
• Infrastructure Design & Management: Produce, own, and maintain system and infrastructure designs, policies, and documentation. Provide 3rd line support for critical systems.
• Innovation & Continuous Improvement: Identify and remove technical debt, and drive IT towards a
  - centric model for managing infrastructure.
• Security & Compliance: Ensure all identity management and infrastructure services comply with security and governance standards, including the management of privileged access.
• Mentorship: Actively contribute to the development of other team members, fostering a collaborative and
  - focused culture.