Iberia Regional Operations Manager
Location: Barcelona (Managing Operations in Barcelona, Lisbon, and Madrid)
Starting Salary: €2, 000 per month + Quarterly Performance Bonuses
Start Date: March 17th, 2025
Probationary Period: 3 months (salary to be reviewed after 3 months)
Carpe Diem Tours is a
- growing startup specializing in food, beverage, and history tours. We are looking for a Regional Manager to lead and oversee our operations in Barcelona, Lisbon, and Madrid. This is a fantastic opportunity to join a company with plenty of room for growth and professional development.
We live and breathe our core values:
INNOVATIVE – Always striving for new and exciting experiences.
DRIVEN – Passionate about what we do and constantly improving.
DILIGENT – Dedicated to delivering the best customer experiences.
TRANSPARENT – Open and honest communication is key.
SOCIABLE – Building strong relationships with teams and partners.
ADAPTABLE – Thriving in a
- paced and evolving environment.
INDEPENDENT – Able to take initiative and own responsibilities.
Key Responsibilities
Operations Management – Oversee the
-
- day running of tours in Barcelona, Lisbon, and Madrid, ensuring seamless execution and
- quality experiences.
Partner Relations – Develop and maintain strong relationships with restaurants, bars, and local businesses to enhance our tours.
Guide Management – Recruit, train, and supervise a team of passionate guides, fostering a culture of excellence.
Scheduling – Coordinate tour and guide schedules across multiple cities.
Quality Control – Collect feedback, monitor tour quality, and implement improvements.
Financial Oversight – Manage budgets efficiently while maintaining high standards.
Travel – The role requires regular travel to:
- Madrid – Approximately once a week or once a fortnight.
- Lisbon – Approximately once every 2-3 weeks.
What We’re Looking For
Proven experience in the tourism or hospitality industry, ideally managing
- city operations.
A strong understanding of the food, beverage, and cultural scene in Barcelona, Lisbon, and Madrid.
Excellent communication and interpersonal skills – confident in building relationships with partners and teams.
Highly organized and
- oriented with the ability to manage multiple tasks and locations.
Proficient in English and Spanish (additional languages are a plus!).
A
- solver with an independent and proactive approach.
Comfortable with regular travel to Madrid and Lisbon.
What We Offer
A role in a
- growing startup with real opportunities for career development.
The chance to work across multiple cities in a vibrant and exciting industry.
Salary: €2, 000 per month. To be reviewed following probation period.
Performance Bonuses tied to key performance indicators (KPIs) such as:
- Tour growth and operational efficiency
- Customer satisfaction and feedback scores
- Revenue and profitability improvements
Start Date: March 17th, 2025.
Probationary Period: 3 months.
The contract will be issued from a UK company.
The applicant must have the right to live and work in Spain without needing a Spanish contract. Residency or appropriate visa status is required.
How to Apply
If you’re excited about this opportunity, driven by a passion for tourism and hospitality, and ready to take on a leadership role in a growing company, we’d love to hear from you!
Apply now by completing the following form:
-
Informações detalhadas sobre a oferta de emprego
Empresa: Carpediemtours Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 16. 3. 2025
Vaga de emprego atual
Seja o primeiro a candidar-se à vaga de emprego oferecida!