Helpdesk
Planck Technologies is a company specialized in Software Development, dedicated to shaping futures and creating value through innovative IT solutions. By expanding teams and offering a comprehensive range of services—from Software Development and Infrastructure Management to Cybersecurity—we empower clients with all the necessary expertise in one place. Inspired by the principles of quantum physics, we push traditional boundaries to deliver customized solutions that redefine the IT landscape and drive shared success.
What Are We Looking For?
- High school diploma (preferably in the sciences) or a Bachelor's degree in Computer Science or a similar/equivalent field;
- Minimum of 1 year of experience in support roles;
- Minimum of 1 year of experience in installing and administering
- user environments; - Minimum of 1 year of experience in
- user support.
What Will You Do?
- Provide technical support to
- users, efficiently and effectively resolving issues and responding to inquiries; - Install and administer
- user environments, ensuring all systems and applications are functioning correctly; - Offer continuous support to
- users, helping them resolve any technical issues that may arise and ensuring a positive user experience.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Consulting
Industries: IT Services and IT Consulting
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