Hebrew Customer Advisor For A Video Game Brand Lisboa

Hebrew Customer Advisor For A Video Game Brand
Lisboa
Lisboa, Lisboa, Portugal

Description

Come and work with us.  Do you want to be part of a team whose motto is Play Has No Limits? Are you Hebrew native or fluent with strong communication skills?  Looking to make your career in a multicultural environment?  So we have the perfect opportunity for you! Your future project: join our Hebrew Customer Support team.  Our client is a world market leader gaming brand of home video game consoles and production company.  As a customer service specialist in this project, your daily responsibilities will include:Respond efficiently and effectively to all customers' enquiries within given timescales
Develop and maintain a full technical knowledge of the client's products and services
Deal with all correspondence as requested/required
Accurately log all calls and in line with procedures
Responsibly maintain and update all
- related administrative forms
Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff  To succeed in the role, you will need to have:Native or Proficient level of Hebrew (C2)Intermediate level of English (B1)Previous experience in Customer Service preferred
Impeccable communication skills
A calm, cool and
- headed attitude in every situation
Excellent
- organizing skills
A proactive approach and willingness to work on own initiative
Ability to work under pressure, in order to achieve deadlines and KPI's
Ability to adapt to a continuously changing environment and procedures
Knowledge of Microsoft Office Pack (Word, Excel)Must hold EU citizenship or valid work permit
Be a local candidate or willing to relocate to Portugal Benefits. Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)Growth opportunities through various development programs
Fun and engaging
- wide initiatives, including our Ever
Better wellness program
Job stability
Life-long skills and experience
Excellent work culture  Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  Apply today!  

Conocimientos:English, Customer Service, Hebrew