Hebrew Customer Advisor for a Video Game Brand - Portugal Lisboa

Hebrew Customer Advisor for a Video Game Brand - Portugal
Lisboa
Lisboa, Lisboa, Portugal

Hebrew Customer Advisor for a Video Game Brand - Portugal

Do you want to be part of a team whose motto is Play Has No Limits?

Are you Hebrew native or fluent with strong communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our Hebrew Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include:

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all
  - related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

• Native or Proficient level of Hebrew (C2)
• Intermediate level of English (B1)
• Previous experience in Customer Service preferred
• A calm, cool and
  - headed attitude in every situation
• Excellent
  - organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
• Must hold EU citizenship or valid work permit
• Be a local candidate or willing to relocate to Portugal

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!