Health Manager (M/F) French Speaker Setúbal

Health Manager (M/F) French Speaker
Setúbal
Setúbal, Setubal, Portugal

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Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6b93841da0d3

Job Views:

4

Posted:

03. 03. 2025

Expiry Date:

17. 04. 2025

Job Description:

Location: Lisbon, Portugal

Schedule: Monday to Friday, 9:00 AM - 5:00 PM

Base Salary: 1, 100 gross per month (14 monthly payments)

Performance Bonus: 4% of the annual base salary

Role Overview

As a Health Manager in our Lisbon office, you will act as the main point of contact for policyholders and healthcare professionals, ensuring
- quality support and service delivery. This is an onsite role, and client interviews are conducted at our Lisbon office.

Key Responsibilities

• Provide assistance and advice to policyholders through phone, email, or mail, and manage benefit settlements.
• Maintain customer satisfaction by delivering accurate and efficient responses while meeting performance benchmarks.
• Guide clients on insurance coverage, manage contracts, and oversee premium payments.
• Handle reimbursements, quotes, and updates to contracts or administrative details.
• Collaborate with healthcare professionals to address inquiries and provide timely solutions.

Requirements

• Education: Bachelor's degree or equivalent (Bac +2); previous insurance experience is a plus but not required.
• Strong interpersonal and teamwork skills.
• Customer-focused, with excellent listening and
  - solving abilities.
• Highly organized,
  - oriented, and able to manage tasks effectively.
• Energetic, motivated, and
  - driven.
• Language Proficiency: Fluency in French and English.

Hiring Process

• Application review stage
• Onsite office interview in French with the client

Documents Accepted

• EU Passport
• Residence Card
• Certificate of Protection