Head of Quality Cantanhede

Head of Quality
Cantanhede
Cantanhede, Coimbra, Portugal

Cantanhede - Portugal

Tilray Brands is a leading global
- lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better – one person at a time – by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray’s mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through
- quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray’s unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings,
- based foods, and alcoholic beverages.

Looking to develop your career at the forefront of a rapidly expanding industry?

Ready to apply your talents to make a positive difference in the lives of patients around the globe?

The Head of Quality will be responsible for leading and managing quality operations for Cannabis Products. The Head of Quality will ensure the successful implementation of Tilray quality management system in pursuance of regulatory compliance and achievement of business goals. The Head of Quality will support the development, implementation, and ongoing monitoring of the quality assurance systems for medical cannabis in strict compliance with GMP & GACP guidelines.

The Head of Quality will lead the QA and QC teams and work closely with production (cultivation & manufacturing) and support teams to ensure that quality standards are established, implemented, and maintained throughout all operations. Through the effective management of targets, goals, and production efficiencies, the Head of Quality will ensure the ongoing success of the Quality team. The Head of Quality will improve quality inspection, monitoring, documentation, and other
- house processes with the objective of constant improvement of quality processes.

Role And Responsibilities

• Develop, implement, maintain and monitor the effectiveness of quality systems within the company to ensure product quality, safety and efficacy and regulatory compliance.
• Ensure that products are produced, tested and stored according to appropriate documentation in order to obtain the required quality.
• Manage QA
  -
  - day operations including resource allocation and schedules.
• Oversee QC operations and support on key decisions.
• Monitor all relevant data for compliance to Portuguese legislation GMP & GACP guidelines and lead corrective action required.
• Leads monitoring and control in production (cultivation and manufacturing) process and support areas (warehouse, facilities, etc…) and communicates results to respective area stakeholders.
• Elaboration, revision and approval of SOPs, instructions and other relevant documentation.
• Perform and approve internal and external audits, monitor and communicate
  - compliances and collaborate with respective departments on corrective actions.
• Responsible for
  - inspection program implementation.
• Management of the Change Control System, Qualification/Validation Program, Deviation Investigation Reports (DIR), Laboratory Investigation Reports (LIR), Complaints including Root Cause Analysis (RCA) and Corrective and Preventative Action (CAPA) implementation. Ensure all reports are completed in a timely manner; provide timely notification to the responsible persons.
• Leads investigation activities associated with problems or failures within the overall quality systems, to analyze root cause, to propose appropriate corrective action, and to document with deviation reporting tools.
• Responsible for plant hygiene program implementation.
• Perform and oversee batch record review and approval process.
• To ensure Batch Records are being maintained and GACP & GMP requirements are being adhered to for all operations.
• Ensure completion of annual Product Quality Review.
• Document Control Management ensuring adequate retention records and data integrity.
• Supplier Qualification Management ensuring the approval and monitoring of suppliers of materials, contract manufacturers and providers of other GMP & GACP related outsourced activities; Risk Assessment Analysis.
• To ensure effective initial and continuing training program is in place.
• Leads the continuous improvement of quality systems.
• Leads quality requirements for projects.
• Establish and communicate monthly KPI reports.
• Leads pest management program.
• Interface with global quality.
• Support to R&D process.
• Leads management reviews of process performance, product quality and of the quality management system;
• Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.
• Assist regulatory department during product registration.
• Assist in the coordination of quality schedules.
• Monitor the performance of quality employees within the department.
• Maintain a safe, clean and legally compliant workplace.
• Identify, investigate, correct and document potential quality and compliance issues.
• Establish methods to meet work schedules and
  - ordinate work activities, with other departments.
• Resolve work problems and recommend measures to improve productivity and product quality.
• Motivate members through the setting of clear expectations.
• Coordinate with other supervisors, leads, and managers to obtain maximum use of resources.
• Plan for manpower and equipment needs.
• Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and
  - time delivery.
• Provide leadership for problem and conflict resolution.
• Identify and determine quality and productivity related problems and solutions.
• Coordinate and oversee employee work assignments and special projects.
• Maintain and adhere to all company policies and procedures.

Qualifications And Education Requirements

• Must have a high school diploma and equivalent work experience in Pharmaceutical Science, Chemical Engineering, Biochemical or similar.
• Three years of professional experience in a similar role.
• Experience in a GMP regulated industry and/or Cannabis industry is a plus.
• Proven ability to effectively use Microsoft Office Applications.
• Strong inventory and production management skills required.
• Must possess excellent communication skills for liaising and communicating with staff, vendors, and other departments.
• Highly capable of
  - tasking, with minimal supervision.
• Good writing skills.
• Extremely
  - oriented and analytical thinker.
• Able to interface directly with
  - functional teams.
• Able to develop, review, and maintain metrics and audits.
• Proven problem identification skills.
• Strong work ethic and positive team attitude.