Head of EU Tech Demand & Program Delivery Lisboa

Head of EU Tech Demand & Program Delivery
Lisboa
Lisboa, Lisboa, Portugal

Head of EU Tech Demand & Program Delivery

Company: BCA Europe

Location: Hybrid, Portugal with European Travel

Salary: EUR 60. 000 - 80. 000

Others: Competitive salary + benefits

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Role Overview: The Head of EU Tech Demand & Program Delivery is responsible for structuring and overseeing the demand management process within the EU Tech organization, ensuring strategic alignment, prioritization, and governance. This role implements portfolio and programme management frameworks, oversees
- country tech projects, and supports local teams in managing
- scale demands while maintaining alignment with central governance.

Role Accountabilities:

Demand Management & Prioritization

• Design and lead the demand management process, ensuring structured analysis and prioritization of countries’ IT demands.
• Establish clear criteria for evaluating and funnelling tech requests, aligning with strategic goals.
• Maintain clear visibility on project intake, resource capacity, and business impact.
• Implement and enforce governance structures for programme execution and portfolio management, ensuring project visibility and alignment with business priorities.
• Monitor programme performance, ensuring successful execution and alignment with budgets, timelines, and strategic objectives.
• Standardize reporting and
  - making processes to improve transparency and efficiency.

Project Oversight & Delivery

• Oversee key IT programmes across the EU footprint, ensuring seamless coordination, risk management, and delivery of business value.
• Provide oversight and best practices for local teams managing
  - scale demands, ensuring consistency with governance standards and in alignment with Project and Enterprise Applications teams.

Business Relationship Management (BRM)

• Act as a key interface between business teams and IT, ensuring effective communication and collaboration with business stakeholders, ensuring alignment of tech initiatives with business targets.
• Drive engagement with country stakeholders to improve visibility, alignment, and execution of IT-driven initiatives.

Knowledge and Experience:

• Strong background in IT project management.
• Proven experience in demand management, portfolio, and programme governance in an enterprise IT environment.
• Ability to work collaboratively with
  - functional teams in a multicultural environment.
• Understanding of IT governance models, financial planning, and risk management.
• Excellent communication and interpersonal skills.
• Fluency in English.
• Willingness to travel across Europe when required.
• Strategic Thinking – Ability to align IT demands and programmes with business objectives.
• Governance & Process Management – Expertise in structuring and implementing governance frameworks.
• Stakeholder Engagement – Strong communication and
  - building skills across business and IT teams.
• Project Execution & Oversight – Ability to manage and oversee multiple projects and programmes effectively.
• Problem-Solving & Decision-Making – Analytical mindset to evaluate demands, assess risks, and ensure optimal
  - making.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.