German Trust & Safety Specialist in Lisbon (Fixed Shifts) Oeiras

German Trust & Safety Specialist in Lisbon (Fixed Shifts)
Oeiras
Oeiras, Distrito de Lisboa, Portugal

Are you passionate about maintaining safe online communities?

Join us as a Content Moderator and help create a secure digital space! If you have a keen eye for detail, thrive in
- paced environments, and are committed to online safety, we’d love to have you on our team.

Role Overview:

As a Content Moderator, you will be responsible for reviewing
- generated content to ensure it aligns with platform policies. Your role will involve monitoring and evaluating content, responding to user appeals, and collaborating with colleagues to maintain a positive online environment. Keeping up with emerging trends will also be essential to refining moderation strategies.

Key Responsibilities:

1. Content Review: Assess videos, audio, comments, and links, removing any content that violates community guidelines.
2. Policy Compliance: Enforce platform rules by monitoring images, text, and multimedia to ensure adherence.
3. User Support: Address user appeals by providing clear explanations for moderation decisions.
4. Regulatory Compliance: Work alongside your team to meet industry standards and ensure proper enforcement.
5. Trend Analysis: Track and analyze new user behaviors to adapt moderation techniques and enhance online safety.
6. Process Improvement: Provide feedback to optimize moderation tools and workflows.

Qualifications:

1. C1 proficiency in German
2. B2 proficiency in English
3. EU Citizenship or Portuguese Residency Card
4. Strong leadership, analytical, and communication skills
5. Eagerness to learn and grow.

Why Join Us:

1. Competitive Salary: Get rewarded for your expertise with a competitive compensation package.
2. Language Bonus: Receive additional compensation for your German language proficiency.
3. Meal Allowance: Enjoy a meal allowance during work hours.
4. Transportation Allowance: Receive financial support for your daily commute.
5. Health and Life Insurance: Comprehensive coverage for your peace of mind.
6. Onsite Work Environment: Be part of a supportive and communicative team.
7. Relocation Package: Support to ensure a smooth relocation experience.
8. Fixed Shifts: Enjoy a structured work schedule with fixed shift hours for better
   - life balance.

Ready to take on this customer support journey? Apply now, and we'll reach out to you soon!