German-Speaking Customer Support In Porto (30K Anually) Porto

German-Speaking Customer Support In Porto (30K Anually)
Porto
Porto, Porto, Portugal

Description

Are you looking a German speaker looking for the next step in your career and want to work directly for a
- renowned tech company in Porto with actual development opportunities? Then read on! Our client is a leading global technology company that provides a
- edge platform to remotely access, control, and support devices. Their software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.  The team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1. 400 employees from more than 80 nationalities in 20+ locations worldwide, they are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.   Responsibilities
Support our existing customers with their technical and accounting issues over the phone, ticket and chat
Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
Identify customer needs and forward such requests to our sales department
Work closely with all members of the Customer Support team to deliver a
-
- class experience for our customer

Requirements

 University degree in the field of economics, or other relevant vocational education such as commercial or technical training
Previous Customer Support experience
Native German and English is mandatory
Other languages, such as Italian, Spanish or French are a plus
Windows®/Mac user knowledge desirable
At least some experience working with customer and/or in sales, e. g. Internships
Determination, enthusiasm and willingness to learn
Working independently is just as important to you as team spirit
Strong communication skills and passion for working with people

Offer

What we offer Onsite Onboarding in the HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus and
- based options, regular salary reviews
Public transport friendly office
Access to Corporate Benefits platform with many discounts
Regular Team events and
- wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the
-
-
- e initiatives together with us!Multilingual Jobs Worldwide   We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries.  

Conocimientos:It Support, Empathy, Willingness To Learn