German-Speaking Customer Support In Porto (1 Year Housing) Porto

German-Speaking Customer Support In Porto (1 Year Housing)
Porto
Porto, Porto, Portugal

Description

Are you fluent in German and excited to light up your career in Porto, Portugal? Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank! Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13. 12. 2024 to start the training. Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently. Understand Needs: Identify customer needs and ensure high satisfaction. Build Trust: Establish strong relationships through clear and interactive communication. Provide Information: Use the right tools to deliver accurate and complete information. Follow Guidelines: Adhere to client communication procedures. Engage Customers: Go the extra mile to ensure customer engagement and satisfaction. Solve Problems: Address and resolve issues with a
- oriented approach.

Requirements

What We're Looking For:Language Skills: Native German and fluent English (B2) Communication: Strong phone skills and active listening. Customer Focus: Ability to adapt to different customer personalities. Location: Willingness to move to Porto, Portugal and work
- site

Offer

Above-average salary opportunities (1100 € x 14 times + 200 € x 12 times + 152 € meal allowances - all in gross per month)1000 € Signing Bonus for starting in December 2024Great relocation support: Up to 12 months of housing, reimbursed flight and administrative support) Career opportunities within an internationally established company. Modern office facilities in beautiful Porto. Paid training and Onboarding**All applicants must have an EU passport or valid residence permit.

Conocimientos:Problem-Solving, Communication, Flexible