German-Speaking Customer Service Advisor Wanted in Athens Vila Nova de Gaia

German-Speaking Customer Service Advisor Wanted in Athens
Vila Nova de Gaia
Vila Nova de Gaia, Porto District, Portugal

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German-Speaking Customer Service Advisor Wanted in Athens, Vila Nova de Gaia

Client:

City Job Offers

Location:

Athens, Vila Nova de Gaia

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ca2711899203

Job Views:

3

Posted:

15. 03. 2025

Expiry Date:

29. 04. 2025

Job Description:

Are you a troubleshooting person and your language is German? We offer you an exciting position with great benefits and career opportunities in sunny Greece.

We are looking for German speakers to provide
- quality customer service for a leader in secure payments company in Europe. If you want to be part of the digital change, read on and apply!

About the Company

It is a global leader in secure payments and trusted transactions. They are at the forefront of the digital change that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.

Your Profile

• German proficiency mandatory and fluent English (B2)
• Strong focus on customer needs
• Able to balance a customer-oriented and a results-driven approach
• Strong communication,
  - solving, and active listening skills
• Ability to multitask, prioritize, and thrive in a
  - paced and
  - driven environment

Your responsibilities:

• Identify customers' needs to diagnose and resolve problems
• Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds
• Use a multichannel approach to speak with customers (voice, email, social media)
• Cross and upsell additional products
• Handle calls from customers who have ordered or bought product/s

What we offer:

• Full-time position
• Competitive salary + bonus
• Extra incentives and
  - achievement bonus
• Real growth opportunities to advance in your career
• Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)
• Receive a bonus for referring your friends
• Possibilities to grow inside the company

Apply now and begin a new life in Athens!