German-speaking Customer Excellence Representative (Remote from Portugal) Braga

German-speaking Customer Excellence Representative (Remote from Portugal)
Braga
Braga, Braga, Portugal

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German-speaking Customer Excellence Representative (Remote from Portugal), Braga

Client:

CBTalents

Location:

Remote (Based in Portugal)

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5466656d55cd

Job Views:

8

Posted:

15. 03. 2025

Expiry Date:

29. 04. 2025

Job Description:

Job Title: German-Speaking Customer Excellence Representative

Start Date: ASAP

Are you passionate about delivering exceptional customer service and have a flair for sales? We’re looking for a motivated, German-speaking customer excellence representative to join our team. In this role, you will be the first point of contact for our German-speaking clients, offering
- tier support, and ensuring every customer’s experience is seamless and memorable.

This is a fantastic opportunity to work remotely from Portugal while being part of an exciting and growing team.

What You’ll Do:

1. Provide outstanding customer support in German via phone, email, or chat
2. Offer detailed product and service information to address customer needs
3. Handle customer inquiries, complaints, and concerns with professionalism
4. Maintain high levels of customer satisfaction at all times

What We Offer:

1. Rotative shifts, 5 days a week
2. Health insurance
3. A dynamic and supportive work environment
4. Work remotely, offering flexibility to balance professional and personal life

Who We’re Looking For:

1. Fluency in German (written and spoken)
2. Intermediate in English (written and spoken)
3. Experience in sales is a plus
4. Excellent communication skills and the ability to solve problems
5. Ability to work in a rotating shift schedule
6. Must be based in Portugal

If you’re ready to join a team that values customer excellence and offers great benefits, we’d love to hear from you!