German Order Support Specialist At Insulet - Work In Lisbon
Description
About the Company
Insulet, a leading Massachusetts-based company, is dedicated to improving the lives of people with diabetes through
- edge medical devices. The revolutionary Omnipod system offers a
- free insulin delivery solution, making diabetes management easier and more comfortable. By joining our team, you will be making a real difference by providing valuable support for orders and customer inquiries, helping people live healthier lives. Your Responsibilities Assist customers in placing orders for medical devices (excluding insulin) based on medical prescriptions
Provide detailed information and guidance on test or demo kits
Resolve customer issues related to payments and shipping processes
Handle inquiries efficiently via phone and email
Ensure timely and accurate order processing to meet customer expectations
Requirements
Your Profile Native-level German speaker with strong proficiency in English (written and spoken)Excellent communication skills and a
- focused mindset
Confident handling customer interactions via phone and email
Skilled in assisting customers with order and
- related inquiries
Experience using customer service software systems
Eager to learn about Insulet's innovative products and services
Offer
Benefits Competitive salary options:€1, 598. 55 per month (without housing) or €1, 434. 05 (with
- provided housing)Performance bonuses of up to €150Meal allowance of €154 per month
Holiday and Christmas bonuses
Private health insurance from the first day of employment
Relocation Package (for international candidates):Airport
- up and assistance with administrative processes
Flight reimbursement and one free flight home per year
Free accommodation in Lisbon
Free Portuguese language courses and leisure activity participation
Additional Perks:22 days of paid vacation
Recognition of all Portuguese public holidays
Conocimientos:Order Support Specialist, Customer Support, Technical
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