German Nutricionist | 100% Remote
2025-01-14 Lisboa Call Center, Apoio Ao Cliente Ref: 241-001471-1
Join us and Shape Healthier Lives – 100% Remote in Portugal!
Are you passionate about nutrition, making a positive impact, and connecting with people? We are looking for a Customer Engagement Services Advisor Nutritionist – German Speaker to join our vibrant and diverse team!
What You’ll Do:
- Be the first point of contact for customers, responding to queries via phone and written channels.
- Share your nutrition expertise by providing clear and accurate information about Nestlé products.
- Counsel clients on healthy eating habits for themselves and their families, offering tailored advice on nutrition and dietary needs.
- Resolve sensitive and complex cases, always maintaining professionalism and empathy.
- Act as a proud ambassador for our iconic brands, keeping customers informed about new products, campaigns, and features.
- Collect valuable customer feedback to enhance our FAQs and knowledge base.
- Collaborate with stakeholders, sharing insights on health and nutrition to shape informed business decisions.
- Adhere to Nestlé’s standards for handling customer complaints efficiently and effectively.
- Redirect inquiries to the right stakeholders when necessary.
What Makes You a Perfect Fit?
- Native or fluent in German (mandatory) + fluent in English or Portuguese.
- Bachelor’s degree in Nutrition, Dietetics, Life Science, Food Science, or a related field.
- Up-to-date knowledge of German nutrition standards, institutions, and government strategies.
- Expertise in baby and adult nutrition, from first bites to balanced diets.
- Strong communication and
- solving skills, with the ability to
- task. - Detail-oriented, autonomous, and adaptable in a remote work environment.
What we offer:
- A culturally diverse team and local/international exposure.
- Flexible working environment tailored to your needs.
- Engaging wellbeing activities to support
- life balance. - Competitive salary and
- based bonuses. - Meal Allowance Card and Flex Benefits – you choose what suits you best!
- Discounts through the Nestlé Club with our amazing partners.
- Free (and delicious!) coffee at our Lisbon office.
- On-site medical support in Lisbon for your convenience.
- Continuous learning with
- learning courses and training programs. - Career progression opportunities, including international mobility.
Ready to make a difference?
Apply now and let’s build a healthier future together – one connection at a time!
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho. #J-18808-Ljbffr
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