German Customer Support Specialist in Porto Porto

German Customer Support Specialist in Porto
Porto
Porto, Porto District, Portugal

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German Customer Support Specialist in Porto, Porto

Client:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

269d4dca0ce2

Job Views:

6

Posted:

09. 02. 2025

Job Description:

Kickstart Your Career as a Customer Success Specialist! Join a team that thrives on creativity, collaboration, and adaptability in a
- paced, dynamic setting. This could be the perfect next step in your professional journey!

About Us:

We are dedicated to delivering exceptional service to both our clients and their customers. Driven by innovation, our talented team and commitment to quality ensure our continued success and growth.

Role Overview:

As a Customer Success Specialist, you will serve as the primary point of contact for clients, resolving issues and ensuring seamless customer experiences. Your dedication to providing personalized service and excellence will help us maintain our reputation for outstanding support.

Key Responsibilities:

1. Customer Engagement: Engage with clients through phone, email, and chat, addressing their needs with care and efficiency.
2. Custom Solutions: Understand customer requirements and provide customized resolutions that exceed expectations.
3. Team Collaboration: Work alongside colleagues to resolve issues quickly and enhance the overall customer experience.
4. Data Accuracy: Keep accurate and
   -
   - date customer records for seamless service delivery.
5. Exceptional Service: Consistently provide
   - quality interactions that foster trust and loyalty.

Requirements:

1. Proficiency in German (C1/C2 level).
2. Proficiency in English (B2 level).
3. EU citizenship or a Portuguese residency card.
4. At least one year of experience in Customer Support or a related role.
5. Strong analytical, leadership, and communication abilities.
6. Desire to learn and advance in the field.

Benefits:

1. Competitive Salary: Your expertise and dedication are rewarded.
2. Meal Allowance: Daily support during your work hours.
3. Collaborative Team: Be part of a communicative and supportive work environment.
4. Relocation Assistance: Smooth transition support for your move.
5. Onsite Work Environment: Be part of a supportive and communicative team.

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!