German Customer Support Agent
col-wide
Job Description:
Become part of one of the most successful companies today! Our client is looking for customer support experts in order to provide
- quality services to the clients. Work in the heart of sunny Lisbon and kick off your career working for one of the most
- known brands in the market!
Responsibilities:
Processing inquiries from new and existing customers (small and
- sized businesses companies) via telephone, email and live chat
Outbound phone callbacks and proactive contact with all customers previously contacted through other channels (chat or email)
Supporting the customer after independently purchasing services from Facebook, as well as on Instagram and Whats
App
Mainly solving technical problems (advertising, technical errors, questions about pixel and catalogs)
Processing payment and billing issues
Independent and proactive
- finding using the constantly available knowledge base
Requirements
Native level of German
Fluent level of English.
Ideally previous experience within the Customer Support field.
Quick learner
Independent
Able to work under pressure.
Excellent communication skills
Problem solver
Benefits
Refund of the initial flight ticket to relocate to Portugal.
Two yearly complementary flight tickets to go to your home country.
Possibility of working fully remote from anywhere in Portugal. Equipment provided by the company.
Career development, opportunities to grow within the company.
Multicultural environment.
Salary: 1. 300 euros gross per month (12xpayments per year).
Health package
Performance bonuses
-
Porque procurar um emprego no Vagas.pt?
Newsletter de Emprego
Todos os dias oferecemos novas vagas de emprego. Pode escolher entre uma vasta gama de empregos: O nosso objectivo é oferecer a escolha mais vasta possível Receba novas ofertas por e-mail Ser o primeiro a responder a novas ofertas de emprego Todas as ofertas de emprego num só lugar (de empregadores, agências e outros portais de emprego) Todos os serviços para quem procura emprego são gratuitos Vamos ajudá-lo a encontrar um novo emprego