(German) Customer Success Executive Oeiras

(German) Customer Success Executive
Oeiras
Oeiras, Distrito de Lisboa, Portugal

About the job (German) Customer Success Executive

Type of position

Full-time position

Hybrid

Key languages

Fluent level of German

Advanced English

About our Client

This is an incredible opportunity for a
- focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people and is at ease speaking in English and is fluent in German. You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!

The offer

• Communicate with customers and clients via phone, email, Skype, and chat;
• Maintain partnerships and use every upselling opportunity wisely;
• Provide knowledgeable answers to questions about product, pricing, and availability;
• Record specific details & ensure actions taken on each and every case;
• Work with internal departments to meet customers' needs;
• Data entry in various platforms;
• Upselling and
  - selling techniques;
• Ensure all clients are aware of the company's innovations;
• Be an ambassador for the company.

Requirements

• Proficiency in English and fluency in German communication;
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
• Ability to
  - task, organize, and prioritize work;
• Experience in Customer Service or Hospitality will be valued;

The Process

• Submit your application and don't forget to send an updated CV;
• Get a call from our Recruitment Specialist;