German Customer Service (M/F) - Porto or Braga Porto

German Customer Service (M/F) - Porto or Braga
Porto
Porto, Porto District, Portugal

Hello Dear Candidate, Are you looking for your next adventure in Portugal? As a result of the incredible growth of our client, we’re looking for a german speaker to join us and one of the world’s most
- known brands.

- Maintain a positive and professional attitude towards customers;

- Respond promptly to customer inquiries;

- Communicate with customers by video call to validate important documents;

- Know the product/service well;

- Process customer requests and complains;

- Increase customer loyalty by delivering a seamless experience.

- Have an advanced level of German;

- Have call center experience;

- Are living in or willing to relocate to Porto or Braga, Portugal.

- Have flexibility in terms of shifts;

- Have effective communication skills and customer care skills – ability to listen and understand the customers needs;

- Have strong computer navigation skills (you don’t need to be a pc nerd, don’t worry);

- Have good disposition to work in a customer service environment.