German Customer Service Agent For Health Project!
Description
We are a BPO and Contact Center company specializing in omnichannel customer management. We help leading brands enhance their Customer Experience through our commitment to innovation and qualified, dynamic, and multicultural teams. We invest in team training with brands to assist them in a field of great importance, such as customer relations. Would you like to be part of our project? We are looking for someone to help us grow in Portugal, in a team of commercial assistants for a prestigious client in the healthcare sector. Role Description:Outbound contact with potential clients in the healthcare sector;Provide a detailed description of the surgical process steps (initial consultation,
- operative exams, surgery day, pos-operative care);Address questions regarding surgical techniques, anesthesia, recovery time, and potencial complications.
Requirements
Computer literacy;Formal and polished language;Motivation, dynamism, and proactivity;Previous experience in a call center (mandatory);Native or near native level German (mandatory);Knowledge of English (C1/C2).
Offer
Base Salary + Meal allowance
Perfomance Bonus
Working Contract
Hybrid regime Work schedule between 10 am and 7 pm, Monday to Saturday;
Conocimientos:Customer Service, Inbound Calls, Health
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