German Customer Advisor - Lisbon, Portugal Lisboa

German Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Portugal

German Customer Advisor - Lisbon, Portugal

Do you want to contribute to an outstanding customer representative service?

Are you German native or fluent with strong English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our German Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create amazing customer experiences that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of German (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
• Analytical and
  - solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work
  - site - Lisbon)

Benefits:

• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!